FAQ

How many team members can I invite?

You can invite up to 2 additional users on the Free plan.

What is the maximum file upload size?

There is no limit on team members for the Premium plan. No more than 2GB. All files in your account must fit your allotted storage space.

How do I reset my password?

Click “Forgot password” from the login page or “Change password” from your profile page. A reset link will be emailed to you.

Can I cancel my subscription?

Yes! Send us a message and we’ll process your request no questions asked. Chat and email support is available 24/7.

Do you provide additional support?

Phone lines are open during normal business hours.